Customer Service

Customer Service

At Incom we love our merchants! And we love talking to them – one on one! We pride ourselves on providing first rate customer service with no robots. Our customers talk to real people and get real results.

Issues are dealt with as they arise and problems are resolved quickly and efficiently by utilizing a nationwide network of Independent Sales Organizations and Merchant Service providers. Our unique position in the bank card industry – not being tied to one bank or processor- allows us to work with all parties involved and oversee, monitor, and resolve any electronic processing issue.

When you become an Incom merchant you become part of the Incom family, and we remain by your side for a lifetime.

We guarantee it see the complete policy here

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