Exceptional Customer Service – We’re Here For You
At Incom, we value our merchants and believe in providing personalized, responsive support. When you partner with us, you become part of the Incom family, and we’re committed to your success for the long haul.
Here’s how we deliver outstanding service:
- Real people, real results: No robots here! You’ll always connect with a knowledgeable member of our team who can address your needs directly.
- Rapid response: We resolve most issues within an hour, and even complex problems are typically handled within 24 hours.
- Proactive updates: For issues requiring in-depth research, we’ll keep you informed every step of the way.
- 24/7 availability: Our dedicated customer service and tech support team is available around the clock, 365 days a year.
- Direct access: No call waiting, hold music, or confusing phone menus – just immediate assistance.
- Nationwide network: We leverage a network of Independent Sales Organizations and Merchant Service Providers to ensure comprehensive support and efficient issue resolution.
Need Assistance?
Reach our tech support team anytime at (303) 665-0800 or 877-810-8635.