ABOUT US - The Incom Difference
 
Incom Direct is a uniquely positioned player in the merchant services industry. Most merchant services companies and providers have exclusivity agreements with one of four major processors (First Data, Global, Elavon or NPC).

Rather than being tied to one processor and one rate, Incom has relationships with all four processors and therefore has access to many different rates and programs. What this means for you, the Merchant, is that Incom obtains competitive bids from several processors and then assists in making the best choice for your business.

Incom's role as a Merchant Services Advocate goes beyond pricing and rates. After selecting a rate and pricing program specifically designed for your business, we assist with applications and expedite approvals. We also help our Merchants choose the best hardware and software for their processing needs, and our technicians will ensure that your installation is seamless and painless.

Incom takes merchant services a step further by maintaining lasting relationships with our clients. We do this in several ways, not the least of which is the access our clients have to an in-house customer service and tech department that offers round the clock service, 365 days per year. If you experience a processing problem, whether it is a hardware malfunction or your money has been lost in the digital netherworld, just call and we will handle it.

Finally, Incom strengthens and nurtures its merchant relationships by performing regular and periodic "well checks." Our Well Check program includes:
Calls from our staff to ensure transactions are processing smoothly;
Letters from our analysts explaining your statements and savings; and
Visits from the Incom Team just to say hello.
At Incom we believe that credit card processing should be simple. We also believe that electronic funds and value transactions are something more than a necessary cost of doing business in today's digital world. We have designed and offer innovative programs that -- using your existing technology -- drives revenue back to your company and turns your point of sale equipment into a profit center.
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