service policy is simple - if our clients have a problem,
we can usually resolve it within an hour. If it is a
complex issue, we usually get it resolved within 24
hours. If the issue involves extensive research, our
clients will be updated every 24 hours until it is resolved.
Incom's industry leading Customer Service and Tech
Staff is available round the clock, 365 days per year.
Unlike many other processing providers, who simply sign
you up and disappear, Incom remains by your side for
Incom's in-house service department means no call waiting,
call holds or phone menus. If our local techs cannot
handle the problem over the phone, they will do whatever
it takes to get you up and running.
You can reach our techs live at anytime by calling (303)-665-0800 or